Job Description:
ACE Recycling & Disposal is seeking a dependable, organized, and
detail-oriented Service Writer to support our day-shift maintenance
operations. This position serves as the primary point of communication
between drivers, supervisors, and maintenance personnel, helping
ensure vehicle concerns are accurately documented, prioritized,
communicated, and followed through to completion.
The ideal candidate is punctual, professional, comfortable in a
fast-paced environment, and able to communicate effectively with
drivers, technicians, and supervisors.
Key Responsibilities
- Receive and accurately document vehicle concerns reported by
drivers and operations personnel.
- Review drivers’ pre-trip and post-trip inspection reports for
accuracy and completeness.
- Create, update, and close repair orders in the company’s
maintenance-management system.
- Communicate repair needs and priorities to technicians and
maintenance supervisors.
- Track vehicles throughout the repair process and provide timely
status updates.
- Maintain accurate records of repairs, parts, labor, inspections,
and vehicle downtime.
- Identify duplicate, incomplete, or unclear vehicle write-ups and
obtain clarification as needed.
- Follow up with drivers when additional information is required.
- Coordinate with operations and maintenance to help ensure vehicles
are safe and ready for service.
- Answer phones, respond to emails, and perform general
administrative duties.
- Maintain a clean, organized, and professional service desk and
work area.
- Follow all company safety policies and procedures.
Shift: 7:00AM - 4:00PM plus some overtime.
Pay: $20.00 per hour.
